Much of what we call social marketing in New Zealand is actually public
education. We need to be clearer as practitioners about what
we're doing, if we're going to develop and improve, and, in the long
term, achieve better results from our programmes.
Social marketing and public education are not the same thing.
Public education has a place: but it fulfills a distinct function which
generally doesn't include behaviour change. As communicators we
must ensure that we understand the distinction – and that our
stakeholders or clients do – so that we can use the best approach given
the circumstances, objectives, budgets and expectations.
The presentation covers the defining characteristics of each
approach. The presenter takes an audience – rather than a
practitioner – perspective to review one well-known social marketing
programme.
Tracey Bridges is a leading social marketing practitioner, having
jointly conceived and hosted the first ever New Zealand Social
Marketing Conference, and spoken at the 2003 and 2005 Social Marketing
Conferences.
Tracey is a partner in Senate Communications. In her work as a
communications consultant, Tracey has provided strategic advice on a
range of public education and social marketing projects (including the
Retirement Commission's Sorted campaign, the SKIP programme, the Family
Violence Prevention Project, the Census, and Oceans Policy and Climate
Change projects.
Tracey sits on the board of the Health Sponsorship Council, a
Government Social Marketing agency which is responsible a range of
social marketing programmes, including Smokefree, Auahi Kore and
Sunsmart. She is also a member of the board of the New Zealand
Qualifications Authority.
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