speech abstract

The dog in the night

Much of what we call social marketing in New Zealand is actually public education.  We need to be clearer as practitioners about what we're doing, if we're going to develop and improve, and, in the long term, achieve better results from our programmes.

Social marketing and public education are not the same thing.  Public education has a place: but it fulfills a distinct function which generally doesn't include behaviour change.  As communicators we must ensure that we understand the distinction – and that our stakeholders or clients do – so that we can use the best approach given the circumstances, objectives, budgets and expectations.

The presentation covers the defining characteristics of each approach. The presenter takes an audience – rather than a practitioner – perspective to review one well-known social marketing programme.

biography

Tracey Bridges is a leading social marketing practitioner, having jointly conceived and hosted the first ever New Zealand Social Marketing Conference, and spoken at the 2003 and 2005 Social Marketing Conferences.

Tracey is a partner in Senate Communications.  In her work as a communications consultant, Tracey has provided strategic advice on a range of public education and social marketing projects (including the Retirement Commission's Sorted campaign, the SKIP programme, the Family Violence Prevention Project, the Census, and Oceans Policy and Climate Change projects.

Tracey sits on the board of the Health Sponsorship Council, a Government Social Marketing agency which is responsible a range of social marketing programmes, including Smokefree, Auahi Kore and Sunsmart.  She is also a member of the board of the New Zealand Qualifications Authority.

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