• The 2007 'Medicines and the patient experience - Practical Solutions' workshop was a huge success.

  • The workshop opened with a keynote address (PDF 120kb) from the Hon. Peter Dunne who spoke about the quality, safety and efficacy; access (including who and how to set priorities for funding), and optimal use of medicines. Mr Dunne said that the optimal use of medicines topic had received many submissions and is one area where real health gains can be made.

  • A debate followed about 'Are we popping too many pills?,' which set the scene for the two day workshop.

  • The patient experience was discussed during the first morning and the delegates at the workshop were challenged to think about what they could do in their role back at the workplace (by Tuesday of the following week). These initial thoughts and ideas have been documented and summarised (Summary - PDF 104Kb, Full Report PDF 204Kb).

  • Practical Solutions and experiences were presented and discussed over the following three sessions. Speaker presentations and notes will be posted on their respective bio pages in the near future. A selection of photos from the presentations and workshop sessions is also available for review.

  • Andrew Fiu shared his experience as a patient over many years after being diagnosed with Rheumatic Fever as a child and how the course of his life changed since that day. Five open heart operations and many long hospital stays later, he has written about his life which is captured in his book, Purple Heart. Further information about the Purple Heart and Andrew's life can be read at www.purpleheart.co.nz

  • Everyone was invited to get active over the two day workshop, including a Gut Reaction pedometer challenge with the chance of winning a small prize for their efforts.

  • The Gut reaction campaign was launched during the conference and has the following aims:
    • Raise awareness of current prescribing behaviour when a patient presents with dyspepsia, heartburn or both,with doctors and pharmacists
    • Provide the opportunity to update knowledge by developing necessary resources and learning packages utilising the expertise of partners, e.g. BPAC, NZCP, Pharmacy Guild and New Zealand Guidelines Group.
    • Provide appropriate practice resources for doctors, nurses and pharmacists to use when a patient presents with symptoms or requires review.
    • Raise awareness with consumers of the options they have e.g. lifestyle choices which they can make and to increase patient understanding of mild dyspepsia and how symptoms can be minimised or avoided.

  • For further information please go to www.gutreaction.co.nz

    • 1. Workshop goals:

    • Aim:
      Building a culture of medicines safety

    • Objective:
      To identify practical solutions for safe and quality use of medicines in healthcare by focusing on the patient experience.

    • Themes:
    • 1. Medicines and the patient experience
    • 2. Practical solutions-sharing innovation and models of care
    • 3. How do we build a culture of safety?
    • 2. Workshop environment

    • Showcase
    • This is an opportunity for anyone presenting or attending the workshop to display recent posters, case studies, campaign material and other items which are aligned to the objective of the workshop. These will be displayed over the two days in the Oceania room.

    • Bring and Buy table
    • The Bring and Buy table will be set up to display small items, business cardson, flyers for other conferences or workshops which maybe coming up and anything else which is relevant. Leaflets, brochures, booklets or books for purchase if their topics are relevant to the workshop aim and objectives.

    • Exhibition stands
    • A variety of organizations and companies will be invited to exhibit at the workshop. These include the Ministry of Health, PHARMAC, BPAC, ACC, New Zealand Guidelines Group, Medical Assurance, Medical Council, Pharmacy Council, Nursing Council, Aged Concern, MedInfo and MSD.


    Wednesday 16th May - Signs of the Nation and Te Marae, Te Papa

    18:30
    • Mihi Whakatau/Welcome reception
    • Key note address
    • Kevin Hague
      Chairperson - DHBNZ SQUM group
    • Matthew Brougham
      Acting CE - PHARMAC
    • Honourable Peter Dunne
      Associate Minister of Health
    19:30
    Debate - 'Are we popping too many pills'
    • Chair - Dr Peter Moodie
      Medical Director PHARMAC

      Speakers:
    • Professor Andrea Mant
      School of Public Health and Community Medicine, NSW
    • David U
      President and CEO, Institute for Safe Medication Practices, Canada
    • Professor Les Toop
      Head of Dept. of Public Health and General Practice, Christchurch School of Medicine
    • Professor Hamid Ikram
      Cardiologist, St Georges Hospital, Christchurch

    Thursday 17th May 2007 - Rangimarie Rooms, Te Papa

    09:00
    • Session 1 - Medicines and the patient experience
    • Keynote address - A new vision for medicines safety
    • David U
      President and CEO, Institute for Safe Medication Practices, Canada
    • The patient journey-Losing Face
    • Kathy Torpie

    • So what do we know about adverse drug events in NZ?
    • Dr Michael Tatley
    • Director of the NZ Pharmacovigilance Centre

    Morning tea


    • DTCA and it's influence
    • Professor Les Toop
    • Head of Department of Primary Care and Public Health, Christcurch School of Medicine

    • Dr Dee Mangin
    • Senior Lecturer, Department of Primary Care, Christchurch School of Medicine

    • Exemplars and solutions for medicine safety and efficacy
    • David Woods
    • Pharmaceutical Programme Manager, Best Practice Advocacy Centre (BPAC)

    • 'Stories from the coal face practice and reality'
    • Avril Lee
      Integration Pharmacist, Waitemata DHB

    Panel discussion


    • Workshop – What do we have to do by next Tuesday?
    • Report back from selected groups
    • Capture of issues, ideas and solutions

    Lunch

    14:00

    • Session 2 - Practical solutions – Sharing innovation and models of care
    • Keynote address
    • Medicines and Health: Strengthening the Connection
    • Professor Andrea Mant
      School of Public Health and Community Medicine, University of New South Wales, Sydney, Australia

    • Protecting the vulnerable
    • Dr. David Jansen

    • Facilitating Behavioural Change, or Changing Facilitation? 
    • Dr Linda Bryant
      Clinical Advisory Pharmacist, East Health, Auckland

    • The Pharmacy National framework
    • Elizabeth Plant
      Chief Pharmacist, Taranaki DHB  

    • He Rongoä Pai - He Oranga Whanau
    • Marama Parore
      Ngati Whatua, Ngati Kahu, Nga Puhi.
    • Acting Manager Demand Side, PHARMAC

    Panel Discussion

    17:30

    • Summary and close of first day followed immediately by refreshments in the Icon restaurant and dinner

  • Workshop dinner - Icon restaurant

  • Guest speaker - Andrew Fiu - 'From the heart'
    Author of Purple Heart

  • 22:00

    Close

    Friday 23rd September 2005 - TelstraClear Centre, Te Papa

    Day 2 9:00
    • Session 3 - Practical Solutions - Sharing innovation and models of care
    • Key note address
    • Improving medication safety- the future of bedside verification
    • Dr Bruce Andersen
      Manager - Governance, DHB Funding and Performance Directorate, Ministry of Health

    • BPAC through the ages
    • Professor Murray Tilyard
      CEO, BPAC

    • Timely communication of discharge medicines to primary care
    • Bernadette Rehman
    • Pharmacist, Waitakere Hospital

    Morning tea


    • One family's perspective
    • John Forman
      Executive Director
    • NZORD

    Panel discussion


    • Workshop – ‘Solutions for an error free Thursday.’

    Lunch


    • Session 4 - How to build a culture of safety
    • Keynote address
      Crossing the medication chasm-safe medication information transfer
    • Dr Mary Seddon
    • Head of Quality Improvement (Medicine) at Middlemore Hospital and Senior Lecturer at the Auckland School of Population Health

    • Safe and Quality Use of Medicines 
    • Dr Tim Maling
      Associate Professor of Internal Medicine and Clinical Pharmacology, Capital Coast DHB

    • Summary from international speakers
    • Professor Andrea Mant and David U
    15:30

    Summary & Close of workshop

    Karakia

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